TUK Shoes Reviews

Tukshoes.com accepts various forms of payment for purchases. These include Visa, Mastercard, American Express, Discover, and PayPal. Please note that all transactions are processed in U.S. Dollars. For international credit card users, there may be additional processing fees charged by the banking institution. It's important to check with the respective bank for any such charges.

Tukshoes.com offers a wide variety of footwear. Some of the popular products include the Black Suede Viva Mondo Creepers, Black Kitty Mary Jane, Black Pointed Ballet Ankle Strap Creeper, and Black TUKskin™ Multi-Strap Pointed Mary Jane Creeper. They also offer a Black & Leopard Vegan Sneaker and Burgundy Velvet Viva Mondo Creepers. In addition to these, they have a Black Suede White Interlace Sneaker and a Black Suede D-Ring Sneaker. Their new arrivals include the Black Wavy Patent Viva Mondo Creeper, Black Checkered Patent Viva Mondo Boot, and the Black TUKskin™ 2-Buckle Skull Creeper. They also have a Black TUKskin Zipper Skull Pointed Creeper and a Purple Metallic Viva Mondo Creeper. The website offers free shipping on orders over $99 to the US. They have both men's and women's styles available. The products are complimented with studs, polka dots, kitty faces and more. They also offer a variety of creepers, dress shoes, punk boots, and heels.

Tukshoes.com offers a wide range of footwear with varying prices. For instance, the Black Suede Viva Mondo Creepers are priced at $109.95, while the Black Kitty Mary Jane is available for $99.95. Other products like the Black Pointed Ballet Ankle Strap Creeper and the Black Kitty Sneaker Boot are priced at $79.95 each. The website also offers a Black Fishnet Crew Sock for $5.00.

In addition to regular pricing, Tukshoes.com also has a sales section where customers can find discounted items. For example, the Black Crinkle Patent Viva Mondo Creeper is on sale for $89.99, reduced from its original price of $109.95. The website advertises discounts of up to 60% off on selected items in this section.

Please note that prices may vary based on the style, material, and other factors. It's recommended to check the website for the most accurate and up-to-date pricing information.

Tukshoes.com has a detailed return and shipping policy. Customers can return shoes within 60 days of purchase. However, the shoes must be in unworn and resellable condition in their original box and packaging. Any merchandise returned with signs of wear or damage will be refused. Returns and refunds are processed within 2 weeks of receipt. Original shipping costs are not refunded. All socks are final sale.

For shipping, once an order is placed, a confirmation email is sent, and once it's fulfilled, an email with the tracking number is sent. Customers are responsible for any applicable customs/duty fees upon delivery. The company is not responsible for lost, stolen, or carrier delayed packages. Due to heavy inventory fluctuation, the company is unable to accommodate exchanges. If customers are interested in sizing up or down, the suggestion is to do a return for Store Credit. This allows the company to expedite the refund and provide a pre-paid return label.

For U.S. returns, customers can start in the Return Portal. They'll need their Order Number and the associated email. They can select their preferred refund method (Ex: store credit or refund) and let the company know the reason. If they're in the U.S., they'll be provided with a pre-paid return label.

For international shipping, TUK has partnered exclusively with DHL to offer international deliveries around the world. Customers will see the subsidized rates in the checkout area. These charges are generally based on volume as shoes are usually physically lighter than their volume adjusted weight charged by DHL.

If there is a mistake with an order, or if the shoes arrive damaged, customers are advised to contact the company immediately so that the best way to resolve the specific problem can be determined as efficiently as possible. The preferred method of communication for mis-ships and defects is direct contact, which streamlines the process of assisting customers right away, versus being treated as a standard return.

For any further inquiries, customers can contact the company at info@tukshoes.com. For inquiries outside of the USA and Canada, customers can contact intl@tukshoes.com for a list of distributors.

Tukshoes.com has mixed reviews from customers. Some customers have had a positive experience with the company, praising the comfort and style of the shoes. For example, one customer mentioned that the shopping experience was perfect and the shoes were great and comfortable for the price. Another customer was happy with the creeper sneakers they ordered and mentioned receiving their order on time.

However, there are also negative reviews. Some customers have complained about the size guide being inaccurate and the company refusing to exchange shoes for a different size. One customer mentioned that the shoes were overpriced and uncomfortable, and despite their attractive appearance, they were not practical for standing or walking. Another customer expressed dissatisfaction with the company's return policy and customer service.

Overall, the company has an average rating of 3.1 on Trustpilot, with 50% of the reviews being 1-star and 12% being 5-star. On Sitejabber, T.U.K. Footwear has a rating of 1.78 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. It's important to note that these reviews are subjective and experiences may vary.